Privacy Policy

Our Commitment to Your Privacy

YourWay Muncie Fence Builders respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you use our website or services. By using our website or services, you agree to the practices described in this policy.

Information We Collect

We collect information that you voluntarily provide to us when you:

• Request a quote or estimate for fence services
• Contact us by phone, email, or through our website forms
• Schedule a consultation or service appointment
• Provide information during the project planning process

This information may include your name, address, phone number, email address, property details, and project specifications. We only collect information that is necessary to provide our services to you.

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for your fence project
• Communicate with you about your project details and timeline
• Schedule and coordinate fence installation or repair services
• Process payments and maintain billing records
• Send service reminders and follow-up communications
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes

We will never sell your personal information to third parties. We only share your information when necessary to complete your project, such as with material suppliers or subcontractors working on your fence installation.

Website Data Collection

When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, device information, and pages visited. This data helps us understand how visitors use our site and allows us to improve our website functionality and user experience. We may use cookies to enhance your browsing experience, but you can disable cookies in your browser settings if you prefer.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. This includes using secure communication methods, limiting employee access to customer data, and maintaining physical security for paper records. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

We may use third-party services to help us operate our business, such as payment processors, scheduling software, or email communication tools. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information. We carefully select service providers who maintain strong privacy and security practices.

How Long We Keep Your Information

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Project records are typically maintained for several years to support warranty claims, tax requirements, and business operations. After this period, we securely dispose of information that is no longer needed.

Your Rights and Choices

You have the right to:

• Request access to the personal information we have about you
• Ask us to correct inaccurate or incomplete information
• Request deletion of your information, subject to legal requirements
• Opt out of marketing communications at any time
• Disable cookies through your browser settings

To exercise these rights or if you have privacy concerns, please contact us using the information below.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: